DESCRIPTION OF EXPERIENCE
Following is a synopsis of project experience with companies of various sizes and in a broad range of industries:
Management Consulting & Team Facilitation
§ LIVE-EVENT PRODUCTION COMPANY
Collaborated with this event production company to identify and prioritize improvement opportunities; developed Mission, Vision, Values and Goals and participated in presentations to employees to achieve buy-in and commitment; Identified and established business process improvement teams for key areas affecting company performance and growth; established job definitions with performance criteria.
Company revenues grew by 25% over the previous year.
______________________________________________
§ BUSINESS INSURANCE AGENCY
This Insurance agency wished to expand their business and increase number of active selling agents; a plan was needed to define and guide the expansion.
Developed statement of the company’s Mission, Vision, Values and Goals. Prepared a comprehensive strategic action plan to accomplish management’s expansion goals and improve process efficiency.
The company carried out expansion of personnel and business services.
______________________________________________
§ GENERAL CONTRACTING COMPANY
Advised and collaborated with this general contracting company in defining its overall business strategy; Utilized performance evaluation criteria to identify improvement opportunities; Facilitated company meetings to prioritize, plan, and execute improvement actions; Developed an action plan with success measures for the fiscal year.
The company grew revenues by over 100% in the succeeding 3 years.
______________________________________________
§ SPECIALTY CONTRACTOR
Experienced high turnover of unskilled workers; Inefficient completion of jobs and lack of training caused dangerous working conditions; no clear company direction and manager participation.
Guided and assisted the company in the development of a strategy for improvement of employee retention and the identification, definition and improvement of key work processes.
Worker retention increased 17% over 6 months. Workers’ Comp insurance costs decreased. Managers increased involvement in daily and long term decision making.