A System Perspective: a framework for viewing the business*
1. Leadership
-Senior Leadership
-Mission, vision, & values
2.Strategic Planning
- how to get there
3. Customer Focus
- target markets
4. Measurement & Analysis – the facts
-Data collection & analysis to support fact-based decision making
-Monitoring actual results against estimates
5. Human Resources
- the people
6. Process Management
- the processes
Estimating
Purchasing
Work Processes
Accounting
7. Results
-Financial -Core Processes
-Human Resorces